Privacy Policy
Effective date: October 1, 2025 · Website: wisebooks.in
Summary: We collect only what we need to run our services and communicate with you. We never sell your personal data. You can request access, correction, or deletion at any time.
Contents
- Who We Are
- Information We Collect
- How We Use Information
- Legal Bases
- How We Share Information
- Cookies & Tracking
- Data Security
- Data Retention
- Your Rights & Choices
- International Transfers
- Children’s Privacy
- Changes to This Policy
- Contact Us
1) Who We Are
WiseBooks (“WiseBooks,” “we,” “us,” or “our”) operates the website wisebooks.in and provides accounting, compliance, and related advisory services.
Data Controller: WiseBooks, Shankar Nagar, Raipur, Chhattisgarh, India.
2) Information We Collect
A. Information you provide
- Contact details (e.g., name, email, phone, company) via forms, chat, or email.
- Service & billing info when you engage our services (e.g., address, GSTIN, invoice details).
- Communications you send to us (support requests, feedback, inquiries).
B. Information collected automatically
- Usage data such as IP address, device/browser type, pages viewed, and timestamps.
- Cookies/identifiers set to enable core functionality, analytics, and fraud prevention.
C. Information from third parties
- Service providers/partners (e.g., payment, analytics, hosting) may provide limited data necessary to deliver our services.
3) How We Use Information
- Provide, operate, and improve our website and services.
- Respond to inquiries and provide client support.
- Process payments, invoices, and account administration.
- Personalize content and communications (where permitted).
- Monitor security, prevent fraud/abuse, and ensure legal compliance.
4) Legal Bases
Where applicable (e.g., GDPR/UK GDPR), we process personal data based on one or more of the following:
- Contract (to provide services you requested),
- Legitimate interests (e.g., site security, service improvement),
- Consent (e.g., certain marketing cookies/communications),
- Legal obligations (e.g., tax and accounting laws).
7) Data Security
We apply reasonable technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure.
8) Data Retention
We retain personal data only for as long as necessary for the purposes described above or as required by law (e.g., tax/accounting retention periods).
9) Your Rights & Choices
Subject to applicable law, you may have the right to access, correct, update, or delete your personal data; object to or restrict processing; and request data portability. You may also withdraw consent for marketing at any time.
To exercise these rights, please contact us using the details below. We may need to verify your identity before responding.
10) International Transfers
Our vendors and servers may be located in different countries. Where required, we implement appropriate safeguards (e.g., contractual clauses) to protect your information during cross-border transfers.
11) Children’s Privacy
Our website and services are not directed to children under the age of 13 (or the equivalent age in your jurisdiction). We do not knowingly collect personal information from children.
12) Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the “Effective date” shown at the top.
13) Contact Us
WiseBooks
C/o Vastu Sadan, Ground Floor, C-4, Sector-1,
Beside Nagar Nigam Zone-3 Gate, Shankar Nagar Chowpati,
Shankar Nagar, Raipur-492007, Chhattisgarh, India
Email: support@wisebooks.in
Phone: +91 8120998100
If you believe your data has been used in a manner inconsistent with this Policy, you may also have the right to lodge a complaint with your local data protection authority.